Discover more about FootPrint
Welcome to FootPrint's Frequently Asked Questions section. We are aware that, with the launch of our new website, you may have several questions, and we are committed to answering them clearly and concisely. Our aim is to make you feel confident and informed at all times.
Frequently asked questions
Here, you can learn the answers to the most frequently asked questions regarding our web design services, what sets FootPrint apart, and what you'll need to get started. If you have a question not listed here, please don't hesitate to contact us.
How much will a new website actually cost?
Our pricing varies based on your specific needs and the package you choose (Basic, Standard, or Premium). We offer transparent pricing with no hidden fees. Visit our Pricing & Packages page for detailed information or contact us for a custom quote.
What’s included in the different packages?
Each package offers a distinct set of features, from custom design and mobile responsiveness to advanced SEO tools, AI chatbots, and e-commerce functionalities. You can find a comprehensive breakdown of inclusions on our Pricing & Packages page.
Are there any hidden fees?
Absolutely not. We believe in total transparency. All costs are clearly outlined upfront in your chosen package or custom quote, so you will clearly understand exactly what you will be paying for.
Can I upgrade later if I want more pages or features?
Yes, indeed. We believe in offering packages that can grow with you. You can easily upgrade your chosen package or add new features as your business grows.
How long will it take to build my website?
The build time will depend on the complexity of your project and the chosen package. We can build a basic website in as little as 6-8 days, but more complex Premium packages can take 1-2 weeks. We believe in efficient delivery without sacrificing quality.
Can I see updates during the process?
Yes, certainly. We believe in keeping you up to date with our progress. You will have opportunities to review our progress and provide feedback to ensure that we meet your vision.
What happens if I need it faster?
If you have an urgent deadline, please inform us during your initial consultation. We strive to maintain high quality but can work on an urgent basis depending on our workload and scope of work.
Can you match my existing branding (colours, fonts, logos)?
Yes. We specialize in building websites that perfectly match your existing brand identity. We require you to provide us with your brand guidelines, logos, colors, and fonts, and we will make sure that your new website perfectly matches your brand identity.
Can I request a custom design instead of a template?
At FootPrint, we understand that every business is unique. We do not believe that templates work for everyone. We believe that a custom design is what you need. We design websites that perfectly match your aesthetic and business requirements.
Will my website work on mobile devices?
Yes. All our websites are designed to be mobile-friendly. We design websites that look and work perfectly on all devices, be it desktop, tablet, or mobile.
Do you provide a contact form, booking system, or online store?
Yes. We provide a number of features that you might require for your business. We provide contact forms, booking systems, online stores, etc. Simply let us know what you require.
Can you add animations or special effects?
We can definitely add some sophisticated animations or special effects to make your website look more appealing, without compromising usability or speed. We are not looking to add unnecessary complexity to your website.
How does the AI chatbot work, and what can it do?
We include an AI chatbot, usually part of our Premium package, which can help you interact with your customers 24/7. It can respond to frequently asked questions, provide price information, book appointments, capture leads, and much more, thereby reducing your administrative burden significantly.
Will my website have SEO to show up in Google?
Yes, search engine optimization (SEO) is part of every website we develop. For our Standard and Premium packages, we provide advanced SEO techniques to help your website rank higher in Google search engine results.
What happens if I need changes after launch?
We know that businesses are dynamic, and you may need changes to your website over time. We provide different plans that include post-launch changes and modifications. We also provide different plans to help you maintain your website over time.
How long do you provide support?
Our commitment does not stop at launch. We offer initial post-launch support as part of your package. We also offer support and maintenance options if you wish to continue with us.
Can I update my website myself later?
Yes. We design our websites using user-friendly platforms that enable you to update your content and even add new articles to your blog without any technical expertise required.
Will my website load fast?
Absolutely. Website speed is critical to user experience and search engine optimization. We design our websites to load fast. We use clean and efficient coding and provide top-tier hosting solutions to ensure your website loads fast and runs smoothly.
Can I connect it to my social media?
Yes. Connecting your website to your social media profiles is one of the features of our websites. We will integrate your social media profiles into your site. You will be able to reach your audience through all channels.
Do I own my website after it’s built?
Yes. Once your website project is complete and final payment has been made, you own your website and its content. We build it for you, and it’s yours.
Do you handle hosting?
Yes. Our comprehensive service package includes reliable and secure hosting. Your site will always be online and fast. Alternatively, you may choose your own hosting company. We will assist you in setting up your site.
Is my website safe from hackers?
Website security is one of our top priorities. We take measures to ensure your site and clients’ data are secure from any potential threats.
Will my client data be protected?
Yes. Client data security and privacy are top priorities. We take measures to ensure that your clients’ data is handled with the greatest responsibility and care.
What makes working with FootPrint special?
At FootPrint, we pride ourselves on offering our clients a personal experience. They appreciate our direct and honest interaction. They feel they are not just another number. We build relationships to ensure that your vision is achieved with a personal touch.
Why is FootPrint's pricing appreciated?
Our clients also appreciate our affordable pricing model, which is transparent and easy to understand. We clearly indicate what is included in our Basic, Standard, and Premium packages, thereby allowing businesses to scale their investments accordingly.
What about FootPrint's design approach?
We at FootPrint specialize in providing clean, visually appealing, and highly functional designs that meet our clients’ expectations. Our designs are highly customized with subtle animations that make our clients’ websites appear professional and easy to use, without unnecessary complexities.
How do clients feel about the AI chatbot & automation?
Our clients acclaim our AI chatbot and automation features, especially for our Premium package offerings. Our clients appreciate having a website that is able to interact with their customers at any time, thereby improving their perception of their business's technological advancements.
How fast can FootPrint deliver?
FootPrint is a speed-of-delivery powerhouse. We can deliver your website faster than the competition, especially at the Standard and Premium levels, without sacrificing the quality or strategic impact of your website.
What is FootPrint's focus beyond design?
Unlike other agencies that just build nice-looking websites, we are focused on results. Clients appreciate that we build a website that is strategically designed to generate leads for their business.
What's FootPrint's perspective on web design?
As a young and ambitious team of designers, we like to think we are at the cutting edge of web design trends and the latest technology that can be used for your business.
What branding materials should I have ready?
Please provide high-quality logo files in PNG, SVG, or AI format, brand colors in HEX codes or palette, and any specific fonts used for headings or body content. A tagline or slogan is also useful.
What content do I need for my website?
We'll require text for all pages, like "About Us," "Services," "Product Descriptions," "Contact Information." We'll also require high-quality images of your team, products, or services, along with any videos you want to add to your website.
What functional requirements should I consider?
You can consider what pages you want on your website, like "Home," "About Us," "Services," "Contact Us," "Store," "Blog," etc., along with any functionalities you want to add to your website, like "Contact Forms," "Booking Systems," "Galleries," "Chatbots," "Animations," "E-commerce Features," etc.
What access & accounts information is needed?
If you already have your own domain, please have your domain login credentials ready with you. If you have your own hosting, please have that login information ready with you as well. Also, please provide us with your social media links, like Facebook, Twitter, LinkedIn, etc.
Do I need to have inspiration or style preferences ready?
Although not required, it is highly recommended that you provide us with examples of websites that you like or find inspirational in terms of colors, layout, or features, along with examples of your competitor websites, if available.
What SEO/marketing info is helpful?
For our Standard and Premium packages, it is advantageous if you can provide any keywords you wish to rank for, information about your Google Business Profile, and any email addresses to connect forms or marketing funnels. This will enable us to optimize your site for success.
Ready to elevate your online presence?
We're more than just web designers; we're your partners in digital growth. Explore our packages, get a custom quote, or simply reach out to discuss your vision. Let's build something exceptional together.